Embedded Files
- What to do when you first encounter a problem
- Some easy DIY fixes
- How to gather a problem "history"
- What to know BEFORE you call Tech Support
- Problem History
- Having your Customer ID ready
- Some other handy hints and tips
- How to protect your data and prevent catastrophes
- Do's and Dont's of data security
- Best Practices for Passwords
- Should you get:
- a hardware firewall?
- a Virtual Private Network (VPN)?
- A Password Manager?
- Secondary Offsite Data Backup?
- Hardware and services needed to make your uptime approach 99.99% of the time (and do you need it, or not?)
- What you must INSIST your technician provide you
- 5 things you absolutely must NOT do!
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